You are always entitled to return your items within 15 days from the time of delivery.

For the return to be accepted the returned items must be essentially in the same condition in which they were sold and with price tags still affixed. This does not apply if the items were damaged or otherwise changed due to any measure necessary to examine them, or due to any other circumstance not related to the consumer.

NIXONBUI ApS will repay the price of the item as soon as possible and at the latest within 15 days from the date the item was received and inspected by us. Note, there will be a 10% restocking fees charged unless it is a manufacturing defect.

The cost of the item will be returned to your original method of payment. If you paid using your credit card, the amount will be repaid to the same card.

If you choose to return any products to NIXONBUI ApS, we will not be responsible for any loss or damage that occurs in transit and, for this reason, we recommend that you use an insured delivery service at your cost.

Please note that you are liable for any decrease in value, if you have tested or used the product in any other ways. When we receive the product, we will assess the condition and refund you the amount we find corresponding to the item’s condition.

If a package delivered is not collected, we reserve the right to charge you a fee covering the entire cost of the shipping and processing. Non-collected packages are normally not covered by the right to return items.