Customer Care

Account

Creating account

Registered users can take advantage of the following benefits: save their shipping addresses in the Address Book to complete the checkout process more quickly, access all information regarding orders and returns through My Orders. Registering with My Account is free and takes just a second.

Changing account details

You may update your registration details at any time: log in to My Account and enter the Registration Details section. You can modify all your personal information. If you have forgotten your Password click on the link Forgot your Password? which can be found in all areas of the website where your account details are required. Enter the e-mail address with which you registered and you will receive an e-mail with the necessary information in a matter of minutes.

Orders

My orders

You will find the history of all the orders placed as a registered user within the My Orders area. You may view the details of every order and return, and follow the delivery by checking the Tracking Number.

Pre-orders

A pre-order is the reservation of an item that is not yet available for sale, but will be soon. You can pre-order NIXONBUI item(s) via our webshop. You will receive a confirmation email after completing your order. Payment will be deducted from your account immediately and once the item(s) is available it will be shipped to your address.Please note that the current item(s) on our online shop are a rendered version and the original product might not look 100% exact. You can always return if you are dissatisfied with the product.